If you are experiencing problems unlocking your Focusrite, Scarlett or Midnight plug-in suite on a Mac please follow these steps:
- Ensure that you have the latest version of the plug-ins from our downloads page.
- Generate a new license file and then load it into the plug-in.
If you continue to experience problems please try the following:
- Repair disk permissions for your hard drive using disk utility.
- Create a folder with the following path:
Mac HD/Library/Application Support/Focusrite/Activation
If you still can't activate your plug-ins please contact support here.