Some users have reported experiencing audio glitches and drop outs with the Scarlett range of interfaces since updating to OS X 10.9 Mavericks. If you are experiencing these problems with your interface, it is possible to utilise Apple’s USB audio driver by downloading and running the class compliant mode application below, while we investigate further.
Please note: After the class compliant mode application has been unzipped, please right click on the application and choose "Open". If you do not do this you may get an error message from the Apple Gatekeeper service.
Users of Scarlett Mix Control (6i6, 8i6, 18i6, 18i8 and 18i20)
Please download and install the latest version of Scarlett Mix Control from our downloads page before running the class compliant mode application below.
For users experiecing Scarlett Mix Control crashing please refer to this article.
If your Scarlett interface is not detected by your Mac after running the class compliant mode application see this article.
If you have any further questions or issues please contact us here.